Terms and Conditions bently88 — Complete Guide for Users

1Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you as the user ("Member") and bently88 as the platform operator. This document is governed by applicable law and should be read together with Privacy Policy as well as Responsible Gaming Guide ours.

Continued use of the bently88 platform — including browsing the website, making deposits, using any game features, or contacting our customer support — constitutes full acceptance of all terms stated here. We encourage you to read this document from start to finish at least once before engaging in any activity on the platform.

2Member Eligibility

To register and use bently88, you must meet all of the following eligibility requirements at all times:

• At least 18 years old or the minimum age required by the laws of your jurisdiction, whichever is higher.
• Residing in a region or country that does not restrict or prohibit participation in online gambling activities.
• Fully legally capable of entering into a binding agreement and using this service.
• Not currently enrolled in any voluntary or mandatory self-exclusion programme on any gambling platform.
• Acting on your own behalf and not as an agent or representative of any third party.

3Registration & Account Management

Each individual is only permitted to hold one active account at bently88. Multiple account registrations by the same individual — whether using different names, emails, phone numbers, or device information — are strictly prohibited and will result in the closure of all associated accounts without refund of any remaining balance.

Identity Verification Process (KYC)

As part of our commitment to security and compliance, all members are required to complete the identity verification (KYC) process before their first withdrawal is processed. Documents that may be required include:

• Malaysian Identity Card (MyKad) or valid passport
• Proof of current address (utility bill or bank statement dated within the last 3 months)
• Proof of ownership of the payment method used for the deposit

The KYC process is typically completed within 24 hours of receiving complete documentation. bently88 reserves the right to request additional documents if deemed necessary based on internal risk assessment.

Account Security

You are solely responsible for keeping your username and password confidential. Never share your login credentials with anyone. All activity that occurs under your account will be considered your own actions, unless you have promptly reported a compromise to us.

4Deposits and Withdrawals

Bently88 supports a wide range of local payment methods suited for users in Malaysia. All transactions are processed securely through integrated, encryption-protected payment infrastructure.

Withdrawal Terms

Withdrawals are processed in under 15 minutes for most cases once verification is complete. The minimum withdrawal limit is RM 50 and the daily maximum is RM 100,000 for fully verified accounts. bently88 reserves the right to request additional verification for large withdrawal amounts for legal compliance purposes.

All withdrawals will be returned to the original payment method used for the deposit, except in special circumstances that require manual review by our finance team.

5Bonuses and Promotions

Bently88 offers a variety of bonuses and promotions from time to time to reward member loyalty. All bonuses are subject to specific conditions stated in their respective promotion terms, which form part of these general Terms and Conditions.

• Each bonus may only be claimed once per person unless otherwise stated in the relevant promotion terms.
• Bently88 reserves the right to withdraw or modify any promotion at any time without prior notice.
• Bonuses cannot be directly converted to cash without first meeting the stipulated rollover requirements.
• Using wagering strategies deemed to be bonus system abuse will result in bonus forfeiture and account review.
• Members who open multiple accounts to claim bonuses will face strict action, including account closure and balance forfeiture.

6Game Rules

All games offered at bently88 — including slots, Bingo, live games, and sports betting — use a random number generator (RNG) system independently audited by recognised third parties to ensure fairness and transparency. The return-to-player (RTP) rate for each game is displayed in the respective game information.

Sports Betting

All confirmed bets are final. bently88 reserves the right to void or re-settle bets under the following circumstances: significant technical errors, live data feed disruptions affecting outcomes, or any exceptional situation defined in our sports betting policy. The official ruling of the relevant sports governing body is final for the purpose of bet settlement.

Live Games

In live games, any internet disconnection on the player's end does not entitle them to cancellation of an active bet. Players are advised to ensure a stable internet connection before joining a live game table.

7Prohibited User Conduct

Bently88 maintains a clean and fair gaming environment for all members. The following activities are strictly prohibited and may result in immediate account closure:

• Using automated software, bots, or any third-party tools that manipulate game outcomes
• Colluding with other players to gain an unfair advantage
• Using a payment method that does not belong to you
• Uploading fake or tampered identity documents
• Launching any cyberattack, attempting unauthorised system access, or disrupting platform operations
• Using the platform for money laundering or any other illegal financial activity
• Spreading false or defamatory information about bently88 on any public platform

8Data Privacy and Security

Bently88 takes the protection of all members' personal data seriously. All information you provide to us is collected, stored and used in accordance with our Privacy Policy ours in detail. Your data is protected by 256-bit SSL encryption and is never sold or shared with third parties without your consent, except where required by law.

By using this platform, you agree that bently88 may use your usage data (without disclosing your personal identity) for platform improvement, internal analytics and regulatory compliance purposes.

9Liability Limit

Bently88 shall not be held liable for any loss or damage arising from the following circumstances:

• Service disruptions due to scheduled or unplanned system maintenance
• Network or internet connection failure on the user's end
• Unauthorised third-party access to an account resulting from the user's failure to keep their password secure
• Financial losses resulting from betting decisions made by the user
• Any indirect, incidental, or consequential damages arising from the use of the platform

In all cases, bently88's maximum liability to any member shall not exceed the net deposit amount made within the 30 days prior to the claim arising.

10Account Closure and Termination

You may close your account at any time by contacting our customer support via live chat. Prior to closure, all pending bonus rollover requirements will be voided and any eligible balance will be refunded via the original payment method within 5 business days.

Bently88 reserves the right to suspend or terminate any member's account without prior notice if there is evidence or reasonable suspicion of fraud, system abuse, violation of these terms, or any illegal activity. In such cases, the account balance may be frozen while an investigation is conducted.

11Amendment of Terms and Conditions

Bently88 reserves the right to update, modify or replace any part of these Terms and Conditions at any time. Members will be notified of significant changes via their registered email or in-platform notification at least 7 days before the changes take effect, except in urgent circumstances requiring immediate amendments.

Continued use of the platform after the effective date of any amendment constitutes full acceptance of the updated terms. If you do not agree with the changes, you must stop using the platform and contact us to close your account.